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OFFICIAL FAST TRACK SERVICE · INTERNATIONAL PASSENGERS

Arrival Fast Track at Tan Son Nhat Airport

Choose Arrival Fast Track with a private butler and priority passport control, or VIP Arrival with baggage claim assistance and a personal porter to your car.

Official meet-and-assist and Fast Track booking service for Tan Son Nhat International Airport.

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Short answer

Choose Arrival Fast Track with a private butler and priority passport control, or VIP Arrival with baggage claim assistance and a personal porter to your car.

Private butler with name sign at the arrival hallAssistance through airport formalitiesPriority passport control lane (without 1-2 hours waiting)Meeting time follows delaysEscort to baggage claim and customs

A dedicated private butler meets you directly at the arrival hall before immigration (you will see a lot of staff with sings) holding a name sign. The butler handles all airport procedures and guides you through a priority passport control lane, helping you skip the usual one- to two-hour wait times. The service continuously monitors your flight, so your assistant will be there on time even if your flight is delayed. Finally, you are escorted through baggage claim and customs directly to your waiting transportation.

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Private butler with name sign at the arrival hallAssistance through airport formalitiesPriority passport control lane (without 1-2 hours waiting)Meeting time follows delaysEscort to baggage claim and customsBaggage claim assistancePersonal porter service to your car

A dedicated private butler meets you directly at the arrival hall before immigration (you will see a lot of staff with sings) holding a name sign. You are guided through all airport formalities via a priority passport control lane to bypass the usual one- to two-hour wait times, with meeting times automatically adjusting for any flight delays. After immigration, you receive full baggage claim assistance alongside a personal porter who carries your luggage through customs directly to your waiting car.

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Key service facts

Service
International arrival meet-and-assist
Passenger
$65 per passenger
Availability
Subject to staff, lane and airport operating conditions
Meeting details
Sent after availability and payment are confirmed

What Arrival Fast Track includes

  • Private butler with name sign at the arrival hall
  • Assistance through airport formalities
  • Priority passport control lane (without 1-2 hours waiting)
  • Meeting time follows delays
  • Escort to baggage claim and customs

What is not included

  • A visa, e-visa, entry permission, customs exemption or a guarantee of admission or boarding.
  • Porter service is included only in VIP Arrival. Lounge access, airline fees and government charges are excluded.
  • A fixed processing time or guaranteed open priority lane; airport and government authorities retain operational control.

Arrival Fast Track: booking to completion

  1. Send the correct flight

    Provide the operating flight number, landing date, passenger names, ages and contact details.

  2. Receive confirmation

    The team checks staff availability and sends payment and booking instructions.

  3. Follow the meeting message

    Use the exact confirmed meeting direction rather than an old online photograph.

  4. Move through arrivals

    The escort guides the group through eligible priority handling and toward the arrivals exit.

Who benefits most?

Arrival assistance can help families, senior travellers, first-time visitors and groups that want one person guiding the sequence.

Travellers comfortable with the airport and unconcerned by variable queues may prefer the regular route.

Documents remain your responsibility

Keep the passport used for travel, a valid visa or exemption where required and the booking reference available.

Fast Track changes assistance and navigation; it does not replace any border requirement or official decision.

Early, delayed or cancelled flights

The team follows the confirmed flight and normally adjusts to ordinary schedule movement where staffing permits.

Report a changed flight number, rerouting or date through the existing booking contact as soon as possible.

Official passenger resources

Arrival Fast Track questions

Where does the escort meet me?

The exact direction is sent after booking and service availability are confirmed.

Can Fast Track guarantee a fixed immigration time?

No. Lane access, staffing and official checks change, so no fixed number of minutes is promised.

Does the escort handle baggage?

VIP Arrival includes baggage claim assistance and a personal porter to your car. Standard Arrival does not include a luggage porter.

What are the arrival prices?

Arrival Fast Track costs $65 per passenger. VIP Arrival Fast Track costs $90 per passenger. One price per passenger, regardless of age.

Does Fast Track include a visa?

No. Visa, e-visa and entry eligibility remain the passenger’s responsibility.

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