Short answer
Choose Departure Fast Track without a luggage porter, or First Class Departure with check-in assistance and a baggage porter.
Key service facts
- Service
- International departure meet-and-assist
- Passenger
- $65 per passenger
- Availability
- Subject to staff, lane and airport operating conditions
- Meeting details
- Sent after availability and payment are confirmed
What Departure Fast Track includes
- Greeting by your personal butler
- Assistance through airport formalities
- Priority passport control lane
What is not included
- A visa, e-visa, entry permission, customs exemption or a guarantee of admission or boarding.
- Porter service is included only in VIP Arrival. Lounge access, airline fees and government charges are excluded.
- A fixed processing time or guaranteed open priority lane; airport and government authorities retain operational control.
Departure Fast Track: booking to completion
Book the departure flight
Provide the operating flight number, date, time, passengers and contact details.
Confirm the meeting point
Receive the exact terminal meeting instruction after availability and payment are confirmed.
Meet before check-in
Arrive with passports, required documents and baggage before the airline deadline.
Complete departure formalities
After you complete airline check-in, the escort guides you through eligible priority handling toward the gate.
When to arrive
Follow the arrival time required by the operating airline and the confirmed meeting message. Fast Track does not extend check-in or boarding deadlines.
Allow additional road time from central Ho Chi Minh City, District 1 or another city.
Check-in and official controls
The airline approves travel documents, baggage and boarding. The escort helps locate the correct sequence but cannot approve a passenger.
Security and immigration lanes operate under current airport instructions and can change.
When the flight changes
Message the team as soon as the airline changes the flight number, time, date or terminal.
If road traffic delays you, contact support before the meeting time; no escort can reopen a closed airline deadline.
Official passenger resources
Departure Fast Track questions
Where do I meet the departure escort?
The exact terminal entrance, curbside or information point is sent with the confirmed booking.
Is airline check-in included?
First Class Departure includes check-in assistance and a baggage porter. Standard Departure does not include these services. The airline retains all decisions about documents, baggage and passengers.
Is lounge access included?
No, unless the confirmation explicitly adds it.
Can Fast Track prevent a missed flight?
No. Passengers must still meet airline check-in, document-control and boarding deadlines.
What are the departure prices?
Departure Fast Track costs $65, First Class Departure $95 per passenger.